1st Line Engineer

Job type: Full-time
Salary:
25,000 - 28,000 GBP/Year

Our client, a well-established and growing Managed Services Provider is seeking a 1st Line Engineer to join their friendly and highly-technical team on a permanent basis.

Working in the office, our client is looking for someone with a minimum of 1 years’ experience in a similar 1st Line role.

You will be supporting clients, providing a high level of technical support on a mixture of day to day issues and project work.

Due to the location of the role our client require candidates to have access to their own vehicle along with a valid UK drivers’ license.

Key Responsibilities:

* Providing a high level of customer support to clients both over the phone and via email

* Office 365 administration

* Networking and Server administration

* Supporting a mixture of day to day technical faults and assisting with project work

* Answering and resolving support calls in accordance with all SLAs

Key Experience:

* A minimum of 1 years’ experience in a similar 1st Line support role

* Office 365 experience

* An understanding and working knowledge of TCP/IP

* SharePoint

* Experience liaising with customers both over the phone, via email and face to face

This is an excellent opportunity for a technical and aspiring 1st Line support Engineer to join a thriving business where you will be working within a technical and supportive team, gaining exposure to the latest tools and technologies.

This is a live role and CVs are being reviewed, so please apply now for immediate consideration

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