Posted in: Administrative and Support Services in Wales | Posted: |
We are currently recruiting for a temp to perm role- Administrator Assistant in Caerphilly
Contract: Temp-Perm
Shifts: Monday – Thursday 8am- 4:45pm and a 4pm finish on a Friday
Salary: £11.44
General Task – Overview
In this role you will provide Admin support for Accounts/Customer Service/Logistics, you would have experience using an MRP system and be familiar with Excel.
* Answer telephone calls in a professional and courteous manner.
* Redirect enquires to appropriate personnel.
* Sort, check and accept postal deliveries.
* Greet and sign-in site visitors to the main office.
* Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly.
* Provide a point of contact for orders from customers, via telephone, email or fax.
* Process customer orders though the Kingfisher ERP System.
* Understand customer’s requirements with regards to sales orders.
* Understand and have awareness of stock availability, and seek further assistance in cases of stock shortages.
All tasks must be completed with accuracy, efficiency and within timeframes given. This includes:
* receiving, issuing and dispatching stock
* handling communication between freight companies and our warehouse customers,
* planning shipments based on product availability and customer requests
* tracking orders to ensure timely deliveries.
* Preparing shipping documents
There will be times when you may be required to undertake additional tasks, duties and responsibilities within your capabilities and may be asked to undertake an alternative job on a temporary basis. However, you will not ordinarily be assigned to duties or required to perform services which you cannot reasonably perform or are outside the range of your normal skills and experience.
Personal qualities
* Resilient, assertive, optimistic, and open to change
* High levels of motivation and action orientated
* Good work ethic
* Attention to detail
Essential
* Hands-on approach - when required
* Working as part of a team
* Have experience with MRP and Excel
Desirable
* Proven track record of problem solving
* 1 years' experience of working in a similar role
All training for the role will be provided
Successful candidates will be a pro-active team worker, liaising and co-operating with all members of staff. Operate within the confines of company policy and procedure requirements, including integrity and confidentiality in respect of the business. Abide by health and safety legislation in respect of yourself and others.
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