Pensions officer

We are currently recruiting for a pensions officer for our client based in Southampton.

£12.27 per hour with weekly pay every Friday!
Shift Model - Mainly from home. One or two office visits per month.
Shift timings- flexi time Monday to Friday.

Job Description

Berry recruitment is looking for enthusiastic individuals with a can do attitude for customer focused roles for a Public Sector client based in Southampton.

You will be responsible for the delivery of accurate payments to staff and police officers, both weekly and monthly for a defined part of the total payroll, ensuring legislation, Terms & Conditions of Service and other Statutory and Local agreements are processed correctly. Responsible for the completion of a timely and accurate payroll within defined timescales, ensuring confidentiality of staff records at all times.

As part of a team, you will enjoy helping people, ensuring each individual receives a professional, efficient and considerate customer experience.

Roles are initially for a 1 year period, with the option to move on to a fixed-term contract.

If you are a good communicator, with great interpersonal skills who excels at problem solving, this "Great Place to Work" organisation would love to hear from you!

Key Responsibilities

Work within the guidelines of our Service Delivery and Client policies and procedures, ensuring that Audit requirements are met at all times and deadlines are strictly adhered too.
Responsible for dealing effectively with queries from customers both internal and external, both by telephone or email, at all times conveying a professional and efficient attitude and pass any contentious calls to the Payroll Management team abiding by Client policies and procedures
Reporting to the Payroll Manager for all aspects of payroll work, ensuring the continued smooth and effective running of the section and that all targets are met within defined deadlines
Responsible for ensuring that all National or Local payroll changes are dealt with in accordance with requirements, and that all customers are able to understand the changes that affect their pay
Responsible for ensuring that all documentation relating to statutory legislation and Terms & Conditions of service is kept up to date and is easily accessible to the rest of the team
Verify written responses to queries from staff, Clients and external agencies
Validation of other payroll officer's temporary and permanent alterations to staff records. Ensure and validate that appropriate checking mechanisms are in place for other members of the team.
Ensure that all manual under/overpayments are valid and correctly calculated and payments raised (if appropriate) on a timely basis
Responsible for the completion of all basic payroll output for allocated payrolls and some higher level activities under the direction of the Payroll or Service Manager.
May be asked to undertake reconciliation of General Ledger postings, raising payment requests for Third Parties, reconciliation of HMRC submissions for compliance reasons and raising of journal requests as a specific role.
May be asked to become a specialist in a particular area such as reporting, salary sacrifice, attachment of earnings etc from time to time as required by the business, based on existing skills or where training has been provided.
Ad hoc tasks deemed appropriate to this level
Essential Skills

Accuracy and Attention to detail
Able to work within a team or other structured environment.
Articulate and able to maintain good relationships with colleagues and clients.
Delivers a high-quality customer service in a professional manner, creating trust and confidence.
Excellent communicator.
Effective team player, who constantly displays commitment and flexibility.
Assimilates and applies policies and procedures consistently.
Effective problem solver.
Excellent organisational skills.
Can work from home independently and stay connected with the team.
Desirable Skills

Able to follow process.
Likes working with numbers.
Ability to navigate around and understand use of relevant systems.
Ability to manage and organise a high number of cases
Basic Microsoft Office Skills (Word, Excel, Outlook, Teams)

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job