Showroom Assistant

Job Title: Kitchen Showroom Assistant

Location: Cardiff, UK

Working Hours: Monday - Friday 9am to 5pm, plus 1 in 4 Saturdays 9am - 4pm (with a day off in the week)

Salary: £23,000 per annum
You will be working for a family-owned company specializing in the supply and installation of Quartz Worktops in Cardiff and the surrounding areas. As part of our small team, you will play a pivotal role in our showroom operations.

Job Description:
This role encompasses a variety of responsibilities, from reception duties to sales and customer service. We are looking for a dynamic individual who is comfortable engaging in direct sales as well as handling marketing tasks.

Reception Duties:

Field incoming telephone calls and take detailed, accurate messages.
Welcome visitors, inform colleagues of guest arrival, and provide refreshments.
Maintain cleanliness and organization of reception, meeting room, and kitchen facilities.
Receive incoming deliveries.
Sales Duties:

Accurately price worktops using a variety of suppliers.
Advise customers on the best options based on product knowledge.
Manage the diary, scheduling templates, and fitting appointments.
Process orders and handle payments.
Customer Service Duties:

Respond to general customer inquiries via phone and email.
Promote sales by introducing new and existing products to customers.
Strive to exceed customer expectations and ensure satisfaction.
Essential Criteria:

Experience using Sage.
Ability to work under pressure in a fast-paced office environment.
Familiarity with Microsoft Office products and working with databases is desirable.
Positive attitude and strong interpersonal skills.
Experience in face-to-face sales is necessary. Must be available to work every other Saturday.
Free On-site parking.
If you are interested please click APPLY