Posted in: Administrative and Support Services in West Midlands | Posted: |
Sales / Purchasing Administrator
Location: Droitwich, United Kingdom
About the Company: Our client is a leading manufacturer, renowned for its innovative products and commitment to quality. With a strong presence in the market, they are dedicated to delivering exceptional service to our clients worldwide.
Job Overview: We are seeking both a highly organized and motivated Sales Administrator and a purchasing Administrator/junior buyer to join our client’s team in Droitwich. The ideal candidate will play a pivotal role in supporting all departments by managing administrative tasks efficiently and ensuring seamless coordination between sales, production, and customer service departments.
Key Responsibilities:
1. Order Processing: Process sales orders accurately and in a timely manner, ensuring all details are correct and align with customer requirements.
2. Sales Support: Provide administrative support to the sales team by preparing quotations, proposals, and presentations as needed.
3. Customer Communication: Liaise with customers via phone and email to address inquiries, provide product information, and resolve any issues or concerns promptly.
4. Inventory Management: Monitor inventory levels and coordinate with the production team to ensure product availability and timely delivery to customers.
5. Documentation: Maintain organized records of sales orders, contracts, and customer communications. Ensure all documentation is accurate and up-to-date.
6. Reporting: Generate sales reports and analyze data to identify trends, track performance, and support decision-making processes.
7. Coordination: Collaborate closely with internal departments such as production, logistics, and finance to ensure smooth order processing and fulfillment.
8. Customer Relations: Build and maintain strong relationships with customers by providing excellent service and addressing their needs effectively.
Qualifications and Skills:
* Previous experience in a sales support or administrative role, preferably within a manufacturing or similar industry.
* Proficiency in Microsoft Office suite (Word, Excel, Outlook) and CRM software.
* Excellent communication and interpersonal skills.
* Strong attention to detail and ability to multitask effectively.
* Proactive approach to problem-solving and ability to work independently as well as part of a team.
* Ability to prioritize tasks and meet deadlines in a fast-paced environment.
* Knowledge of inventory management systems is desirable.
Education:
* High school diploma or equivalent required.
* Additional qualifications in business administration or relevant field preferred.
Benefits:
* Competitive salary commensurate with experience.
* Comprehensive benefits package including healthcare, pension, and vacation.
* Opportunities for career growth and development within a dynamic and expanding company.
How to Apply: If you are interested in joining our client’s team as a Sales or purchasing Administrator, we look forward to hearing from you! Send CV for immediate response