Posted in: Customer Service/Call Centre in West Midlands | Posted: |
Groomfield Recruitment is looking for a Customer Service Co-ordinator on behalf of their client based in Fazeley, Tamworth.
**This is maternity for 6 to 12 months**
Pay: £14.63 Per Hour (Annual Salary of £27,000)
Working Hours: Monday to Thursday 08:30 to 17:30, Friday 08:30 to 13:00. (Friday you will be working from home)
Contract Length: 6 to 12 Months (As this is maternity cover)
Duties Include:
* Taking orders from customers via telephone or email from internal and external customers
* Maintain an up-to-date and accurate price list that is used for every order/inquiry
* Updating sales order schedules and liaising with customers/account managers and works personnel regarding delivery requirements
* Checking, resolving, and advising against order progress procedure
* Preparing and issuing credit notes
* Regular monitoring of quotations
Person Specification:
* The ideal candidate will be confident liaising with both internal and external customers and have an excellent telephone manner whilst understanding the importance of outstanding customer service.
* You would have also had previous experience in a customer service role or similar.
* Strong IT skills particularly in Excel are crucial.
* Training will be provided
* Ability to work fast-paced when needed within the business
If you are interested, please apply now