Residential Support Worker

Are you passionate about making a difference to the lives of children? Are you hard working, reliable and have experience working with children and young people? Then we want to hear from you…
Serenity Specialist Care is a small, child focused children’s home organisation that has been running for nearly 10 years and has 2 homes in the east area of Birmingham.
We look after children from the ages of 7-17 who have emotional and behavioural difficulties (EBD) and are looking for dynamic, dedicated, child focused people to join us to support our amazing young people on their journey to adulthood. No two days will be the same in the role and you will be a lead person in the children’s life offering them support, guidance and making amazing memories.
Looked after children and care leavers unfortunately face a number of challenges that children outside of the care system do not. Whether it be reduced employment opportunities, increased in involvement with the justice system or living in poverty as adults, the negative outcomes faced by children in the care system is stark.
At Serenity we aim to redress some of these inequalities and we look to equip our young people with the opportunity, resilience, structure and boundaries to empower them and equip them with the skills that they need to thrive into adulthood.
We believe that children and young people thrive only when they feel that the people around them genuinely care for their wellbeing and are interested in spending time with them, getting to know them as individuals and providing them with the support they need to overcome their individual challenges.
We are looking for people who share these values to come and work for us and become part of your young people’s journey to get amazing outcomes for our children.
Your responsibilities
* To follow, contribute to and develop a culture within the home that puts children at the centre of all that we do.
* To maintain good communication skills and written records.
* Maintain a safe, nurturing, and supportive environment for children, promoting their overall well-being and development.
* Support children in their daily routines, including mealtimes, recreational activities, life skills, appointments and education
* Be proactive and safe in the management of challenging behaviours.
* Be able to have meaningful discussions with the young people which provides support and guidance.
* Foster positive relationships with children, their families, and external professionals, ensuring effective communication and partnership working.
* Be computer literate.
* Have a proactive and caring approach to supporting children and young people.
* Administer and record medication as required, following appropriate guidelines and protocols.
* Attend and actively participate in team meetings, training sessions, and supervision meetings.
Requirements:
* Minimum of 6 months of experience working with children in a residential care setting.
* Strong knowledge and understanding of safeguarding procedures.
* Excellent communication skills, both verbal and written.
* Ability to work well under pressure and handle challenging situations with professionalism.
* Relevant qualifications in social care or a related field (e.g., NVQ Level 3 in Children and Young People or equivalent). Or a willingness to undertake the level 5 qualification.
* Flexible availability, including weekends and evenings, as per shift patterns.
* To work shifts including weekends and bank holidays on a rota basis as required
Please note:
This is a full-time role, shifts include days, nights, sleep-ins, weekends and bank holidays, Operating 24-hour service 365 days a year.
The role is subject to a 6-month probationary period.
Benefits:
* Competitive salary based on experience and qualifications.
* Opportunities for career progression and professional development.
* Good work/life balance
* Comprehensive training programme
* Supportive working environment.
* Supportive and accessible managers and senior management
* Annually reviewed wages
* Employee assistance program.
* Generous holiday entitlement.
* Free DBS
* Nest Pension scheme