Part-time Customer Service Advisor

Part-Time Customer Service Advisor
Seeking a motivated and customer-focused individual to join our team as a Part-Time Customer Service Representative, paying an hourly rate of £12.50 - £13.50 per hour. As the first point of contact for our customers, you will play a crucial role in ensuring exceptional service and satisfaction.
Responsibilities of Customer Service Advisor
* Interact with customers in a courteous, professional, and friendly manner both in person and over the phone.
* Address customer inquiries, resolve complaints, and provide accurate information about our products and services.
* Assist customers with placing orders, including providing product recommendations, processing payments, and ensuring accurate order details.
* Monitor inventory levels of engraving materials and supplies.
* Assist in restocking merchandise and maintaining a clean and organised workspace.
* Complete administrative duties such as data entry, filing, and maintaining customer records.
* Assist with other tasks as assigned by management to support the overall operations of the store.
Requirements of Customer Service Advisor
* Previous experience in customer service or retail roles preferred.
* Strong communication skills, both verbal and written.
* Excellent interpersonal skills with the ability to build rapport with customers.
* Basic computer skills and familiarity with point-of-sale systems.
* Attention to detail and ability to multitask in a fast-paced environment.
If you are passionate about delivering exceptional customer service and enjoy working in a dynamic team environment, we encourage you to apply for this exciting opportunity! Please submit your CV. We look forward to hearing from you!
INDL