Posted in: Administrative and Support Services in Solihull | Posted: |
Groomfield Recruitment are actively seeking an Administrator Coordinator to join our client based on the Birmingham Business Park. This is an exciting new opportunity to work within a new department, with growth and development opportunities. You will be part of a friendly team and your role will include customer service duties, as well as administrative.
Duties as a Administrator Coordinator will include:
* Answering customer/ client queries and processing bookings.
* Advising of estimated delivery dates/chasing late deliveries.
* Dealing with ad hoc queries, amendments, and customer complaints.
* To ensure proactive communication is maintained throughout the vehicle fleet and booking process.
* Liaising with and maintaining a professional point of contact with the Client.
* Be a service advocate and maintain a positive and professional nature at all times.
The ideal candidate will have previous office experience, alongside strong administrative experience. You will have strong organisational experience as this role will include various different duties, but it is important you are able to prioritise well.
Salary - £26,000 per annum.
Working Hours – 09:00 – 17:30 Monday – Friday.
Benefits – 25 days holiday plus bank holidays days, free parking, weekend overtime available, employee discount platform.
You will be working within an extremely friendly team and be part of an upbeat, proactive team. This business offers a busy and fast paced working environment. As this team is fairly new, you will have the opportunity to develop and learn, but also to add to the business through suggestions and ideas for improvement.
This is a great opportunity for someone who has a confident and professional telephone manner, but also enjoys being organised with a varied, busy day