Posted in: Other in Solihull | Posted: |
A Motor Claims Handler with experience is required for a unique service provider. This is a permanent role to engage with drivers to understand cases, claims, queries and supporting them from incident to completion. This claims handler role is office based 5 days a week, within an internal team of five.
* Coordinate correspondence between all parties involved, including colleagues, employees, third party drivers, customers, insurance companies through to stakeholders and local authorities.
* Assess claims and compile facts, evidence, statements and confirm insurance position to the Claims Manager.
* Manage key relationships with all parties including external and internal.
* Manage each claim through checks, policy checks, correspondence, FCA. MOJ, MIB, DPA, ABI/GTA processes and record through the claims handling system.
* Balance process, compliance and professionalism with an awareness of timely recovery of costs and operational requirement.
* Debt recovery for claims including complex and aged.
* Support with general fleet location and hire vehicles.
* Recommend solicitors as appropriate
We are looking for:
* Motor claims insurance sector experience
* Claims handling database / software experience such as Eclipse Proclaim
* Knowledge and training on FCA, MOJ or other relevant compliance
* Outstanding communication and administration skills
* Most importantly, empathy, understanding and great communication skills
The details:
Hours of work 9:00-5:00pm Monday to Friday.
Full training in this unique setting is provided and supported offering a clear career path in this growing and leading company.
Great perks and benefits include:
* £24,500 per annum basic salary
* Full time role; 40 hours per week – Monday – Friday, 09:00 – 17:00
* 20 days annual leave plus bank holidays
* Monthly pay
* Access to Perkbox,
* Employee Assistance Programme,
* Life Assurance
* Standard pension contributions.
Interviews are immediate and there is an immediate start available subject to your notice period.
To apply, send your full CV today to Louise at Sayjo Recruitment and we will aim to respond within 48 hours