Credit & Debt Strategy Lead

We need everyone's positive energy and innovative thinking to lead the energy transition to net zero. That's why we welcome applications from all backgrounds and experiences and have a range of flexible working options to suit everyone!

Credit & Debt Strategy Lead

Here's what you'll be doing

nPower Business Solutions (nBS) is the E.ON UK Industrial and Commercial (I&C) pillar and a market leader in the B2B energy retail sector. I&C is a £7 billion revenue business serving c20,000 customers and approximately 200,000 meter points with a view to becoming the number one B2B energy supplier in the UK.

We have an exciting opportunity for a Credit & Debt Strategy Lead to join our team on a 12-month fixed-term contract basis. For this role you will be responsible for developing the analytical functions of credit risk and collections to optimise bad debt, maximise profitability and ensure adherence to the business' working capital strategy. This role is based in Solihull, with hybrid working.

This is an exciting opportunity for an experienced professional to take the next step in their career and make a huge difference to one of the world’s foremost energy suppliers.

Key responsibilities

* Develop and maintain credit risk systems at the point of onboarding through decision engine and scorecard development systems.

* Develop and maintain collection segmentation strategies during customer journey through decision engine and scorecard development systems.

* Continually improve the decision engine in line with business, credit policy and strategy changes.

* Identify areas where an increase in automation can improve service level and reduce cost.

* Continuous improvement of credit policy in line with business, industry and macro-economic change.

* Apply commercial acumen and business process knowledge to report key scorecard metrics and performance.

What we need from you

* Proven experience in a credit risk management position with a detailed understanding of scorecard development and auditing for both selection and segmentation purposes.

* Communication and interpersonal skills, with the ability to communicate complex issues to a wide variety of stakeholders.

* The ability to influence and negotiate with external customers and third parties.

* Proficiency in data mining and manipulation within software packages such as Microsoft Office, including Excel and VBA, SAS and SQL.

* Results-oriented, with the ability to meet deadlines and produce clear and concise feedback/reports to senior management in a high-pressure environment.

Here’s what you need to know

* Our market-leading benefits package includes 26 days holiday + bank holidays, a generous pension scheme, life cover, bonus and the chance to choose from 20 flexible benefits with tax and/or NI savings. In fact, our benefits package recently won the Personnel Today Reward, Recognition and Benefits Award 2022! As the only energy company to feature in The Inclusive Top 50 UK Employers (our current ranking is 8th) we’ve proven that we’re committed to equal opportunities and actively promote a diverse and inclusive working environment, and fairness for everyone.

* We realise the best people bring their energy at different times, so we’re happy to talk flexible working and offer a range of flexible working options, including full time, part time and job share.

* As a Disability Confident Employer we interview every disabled applicant who meet the minimum criteria for the role.

* We’ve exciting opportunities for everyone to develop their talent at E.ON. Our open access, inclusive talent networks provide networking, learning and development for all, building your skills, qualifications, and capabilities throughout your career