Customer Service Advisor (Legal)

Company: CV-Library
Job type: Full-time
Salary: 23,000 GBP/Year

We are working with a fantastic legal firm based in Solihull who are looking for a Customer Avisor to join their successful company. You will provide excellent customer service and administration support to the Conveyancing department.

To be considered for the role, you’ll require the following essentials:

Excellent communication skills written and verbal
Hold previous experience within a administration role or customer focused environment ideally within the legal sector
Work well under pressure and be highly organised
Be confident speaking with clients either on the phone or face to face
Demonstrate an understanding of sales within the legal sector
General computer skills (Outlook, Excel, Word)
Reporting to the Client Relationship Manager, you’ll be:

Liaising with clients via phone and face to face
Working within a fast paced environment
Updating the CRM system with relevant information
Updating the filing system and open/ close files
Postal duties including preparing parcels for dispatching
General office duties such as filing and photocopying
Providing an excellent customer service

Salary & Working Hours

£23000 per annum p/a DOE
Monday – Friday 9am – 5pm

Company pension
Employee referral bonus
33 days holiday per year
On-site parking
Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support.

Talk Staff Recruitment act as an employment business in relation to this vacancy.

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