Posted in: Engineering in East Midlands | Posted: |
Systems Consultant
Kettering
Hours - Monday to Friday full time
Salary - £35k-37k
Our client, an internationally recognised R&D organisation within the consumer products industry supplying an array of products and services to its members and clients that add value throughout their supply chains. For over 20 years the Digital Division has supplied ingenious software applications into manufacturing environments that help users understand and set standards for their process costs. These popular applications provide essential information for business management and enable manufacturers to focus on continuous improvement activities. Our client has recently invested substantially in the further development of these systems moving to a SaaS model.
As part of their ongoing expansion and succession plans they are recruiting for a Systems Consultant with a background in manufacturing processes/industrial engineering/continuous improvement who will become an expert in these software applications assisting with sales, installation, training and ongoing customer support.
About The Role...
The successful applicant will be expected to carry out the following:
Be a manufacturing/production/operations subject matter expert in the use of the company's manufacturing systems software applications when implemented in manufacturing and other industrial facilities around the globe.
Manage the installation and onboarding of the company's manufacturing systems for customers both remotely and on-site around the globe.
Provide technical support and training to customers enabling them to maximise the benefits of the company software applications within their facilities.
Provide day-to-day customer support working closely with the product owner and software team.
Assist the sales and marketing teams, carry out demonstrations and work with potential new customers helping them to understand the benefits of the company's systems and how they would work in their specific business environments.
Testing product improvements and changes prior to release.About You ...
You should be able and willing to travel overseas extensively.
Good background experience in manufacturing systems/industrial engineering/continuous improvement/lean, ideally including the adoption and implementation of digital technologies for data management and analyses.
Evidence of strong communication skills and ability to train and teach in a technical environment.
Ability to build strong relationships with customers in different cultures.
Manufacturing, engineering or similar technical qualification.
Good problem solver.
Proactive self-starter.Benefits Include a competitive salary of up to £37k, plus 25 – 30 days (service related) annual leave; life assurance; a group personal pension plan; income protection; free parking; flexible working hours.
If interested, please apply here or call Kim in our Kettering team to discuss.
Closing date for receipt of applications is 3rd April 2024
