Posted in: Retail in Walsall | Posted: |
My client is a well-established garment manufacturer, based in the West Midlands, with a reputation for delivering quality design, service and products winning them prestigious growth and preferred supplier status to a number of top High Street stores and Brands. They are looking for a Merchandiser with an understanding of Garment Technology to join their team.
Merchandiser / Garment Tech- The Role
* Responsible for raising orders and sending these out to factories.
* Ensuring that all the information, style, fabrics, trims, prices, shipment date plus all other relevant items are correct and as per customer requirements.
* Liaising with customers regarding orders, problem solving and making decisions in conjunction with team leader and if required with Director.
* Ensuring customer requirements are achieved through all stages of the critical path from samples, orders, pre-production to final delivery.
* Ensuring all parcels to customers and factories are with correct information.
* To ensure effective communication at all levels, internally and external
* When required attend customer meetings to ensure continued customer satisfaction and that all opportunities are capitalised on.
* Reporting to the Team leader / Director with weekly and monthly updates, on critical path and escalating issues where necessary.
* Collaborate closely with the Design team, fostering a supportive, creative environment.
* An understanding and knowledge of garment technology Attending fit meetings in the UK with customers
* Learning each clients fit procedures and processes
* Fitting garments, passing on accurate information to pattern cutters and factories
* Good communication skills with overseas factories
* Creating graded specs
* Working with the Account Manager and the Design team to give the customer a premium experience, so working together on the Account to maintain the critical path and generally giving good customer service.
* Ad hoc duties as required by management.
Merchandiser / Garment Tech - The candidate
* Ability to build excellent customer and supplier relations.
* IT literate with sound experience using Microsoft Excel and other Microsoft programmes.
* Experience of managing fast-paced critical path.
* Strong organisational skills.
* Excellent time keeping and ability to meet short deadlines.
* Flexible approach to working
* Ability to work independently while remaining a cooperative team player.
* Garment Technologist Experience
* Preferably experience of working for a supplier/wholesaler
* Thorough understanding of construction, fit, and sealing processes
* Ability to manage the critical path
* Self-driven with excellent communication skills.
* Minimum at least 2 years’ experience in a similar role