Posted in: Other in North West England | Posted: |
We are looking for a dedicated Customer Service Sales Admin to join the team of our client. The ideal candidate will be committed to providing excellent customer service, managing sales, and working collaboratively within a customer service department. Joining a small collaborative team, you will be heading and managing B2B contact queries, managing stock intake volumes, document control, order processing & handling manual customer queries.
Client Details
Our client is an upcoming company in the FMCG industry for the North West. Based in Rochdale, they have a team dedicated to delivering high-quality products, manufacturing & distributing sourced material goods. They have a strong reputation with other partnering traders and end-of-process distributors.
Description
Key responsibilities will consist of:
Providing customer service to customers.
Efficiently handling customer queries and concerns.
Data inputting.
Managing sales and ensuring that targets are met.
Working closely with the team to meet the company's objectives.
Onboarding customers.
Standardising T&C's.
Participating in regular team meetings to share best practices.
Staying updated on product knowledge and industry trends.
Prospecting lead generation and escalating to appropriate teams.
Complying with all company policies and procedures.
Contributing positively to the team and company culture.Profile
A successful candidate should have:
An educational background in business, sales, or a related field.
Experience in a sales or customer service role.
Excellent communication skills.
A positive and outgoing attitude.
Strong problem-solving abilities.
A commitment to providing excellent customer service.Job Offer
Full-time permanent employment
Basic salary of £24000
Probation bonus
Annual bonus, dependent on P&L
Pension scheme contribution
Complimentary lunch Fridays
Wide range of professional opportunities into in-house sales department or administration team
Onboarding & technical training upon start
Inclusive company culture & collaborative team