Posted in: Customer Service/Call Centre in Kirklees | Posted: |
Customer Services Representative - DEWSBURY
£12 per hour = 9am to 5pm Monday to Friday
PERMANENT ROLE - full time
On behalf of Our Client - we are looking for 2 Inbound Customer Services Representatives for a Ecommerce support role based in Central Dewsbury.
GENERAL REQUIREMENTS ; To assist with inbound sales queries, on telephone and email etc, to manage sales orders in a professional articulate and informed manner – managing issue/complaints/etc in a timely manner
Managing delivery/despatch of orders and being informative throughout
Using common sense through experience in the role – and own initiative to manage each individual instance – every query is different.
Monday to Friday 9 -5 @ £12 per hour with incentives for positive reviews and 100% compliance in the role
A good inbound customer service all rounder – qualified by experience – ideally in retail/ecommerce, etc