Branch Administrator

My client has an opportunity for Maternity Leave cover for a Branch Administrator to join us and provide administrative support, liaise with our customers, suppliers and car dealerships and assist in the planning of vehicle installations.

We are proud to have a positive, welcoming and encouraging family culture across the business.

The Branch Administrator will be responsible for:

* Meeting, greeting and looking after customers attending site alongside other aspects of customer service.

* Responding to incoming calls and proactively dealing with customer queries etc.

* Booking installations into the workshop and coordinating diary appointments for the technicians whilst liaising with the Managers

* Ordering of parts for installations / Warranty / Repairs with clear communication to staff and customers to ensure delivery timescales and requirements are met

* Ensuring that all parts are received, stored and distributed to the fitters in good time

* Ensuring all relevant workshop paperwork is accurate, in line with company requirements

* Liaising with Managers and Dealers in preparation of pending work post demonstration

In order to be successful in this role it is essential that you have:

* Previous experience in office administration, alongside a strong customer focus.

* Excellent professional telephone manner

* Excellent organisational skills

* Accurate – with good attention to detail

* Competent IT skills

* The ability to deal effectively and professionally with internal and external customers

* The ability to work independently or as a member of a team

* Self-motivated

This assignment is for a minimum of 9 months. Apply now