Posted in: Retail in Wakefield | Posted: |
We are working with a national business who are seeking a Storage Manager to run their busy Wakefield Storage facility. The organisation provides accessible storage for both businesses and for the general public. For those moving house or those just needing some extra space to store items then space can be leased at low cost in a safe and secure way. They also have a small shop that sells associated packaging items.
The organisation has a very supportive management style and with good reviews they also have a great reputation!
In this role as Store Manager you will be:
* Providing a great customer experience both on the phone and face to face
* Managing a team member who will be assisting you day to day (you are a team of 2)
* Following up on all overnight website enquiries and converting any prospects into storage customers
* Daily checking of units making sure that all is secure
* Selling items in the retail shop
* Chasing customer payments
* Gaining customer reviews on your service
* Making sure the storage facility is neat and tidy for your customers
To be successful in this role of Store Manager you will need:
* A confident personality with good customer service skills
* Experience in a sales role (this is not hard sales but keeping customers happy and increasing sales is important)
* Ability to motivate your team members (2) and support where necessary
* Have a responsible and self motivated attitude (after all this is your store!)
In return you will be working within a supportive management structure
* Salary scale - £28,000 base salary with £6k-£7k OTE bonus (monthly and yearly bonuses)
* 20 days holiday and Bank Holiday
* Healthshield plan (covering medical needs)
* Pension scheme
Hours – Monday to Friday (working between the hours of 8.30am to 6pm on a split shift basis e.g. start early , leave early etc) and alternate Saturdays (10 - 4pm - but always with two days off per week). 40 Hours total contractual hours
Full structured training provided..you need to be supported to succeed