Posted in: Administrative and Support Services in California | Posted: |
Job Description
Ravinia Information Technology is seeking a part-time IT Program Assistant for our 2024 festival season. The person in this role will provide overflow administrative support for the information technology team and handle a variety of tasks, such as installing software on desktop operating systems and organizing hardware inventory.
Reporting to the Senior System Administrator, you are self-motivated and will assist in handling IT support tickets. The ideal candidate will have some work experience supporting Windows, MacOS and iOS operating systems along with troubleshooting issues related to Google Workspace, video calls, printers and copiers.
Duties and Responsibilities
Serve as a member of Ravinia IT support staff
Provide first responses to employees relative to software and hardware issues
Optimize desktop computers as instructed by system administrators
Organize and document spare computer hardware inventory
Document technical issues
Run or compile reports
Pick up IT mail and small packages
Handle audio/visual and printer support for Ravinia staff
Assist IT team on small projects and tasks as needed