Service Department Manager

Company: CV-Library
Job type: Full-time
Salary:
50,000 - 60,000 GBP/Year

Service Department Manager
Location: Leeds, UK
Type: Full-time, Permanent
Salary: £50,000 - £60,000 per annum (based on experience)
Benefits: 23 days holiday + statutory holidays, on-site parking, generous company bonus scheme
We are seeking proactive candidates with exceptional organisational acumen, a positive "can-do" attitude, and a wealth of experience in planning and managing operations within a Service Department.
Job Description:
Our client, a reputable business in Leeds, is experiencing growth and has created a new position within their Service Department. As the Service Department Manager, you will play a pivotal role in ensuring the smooth and efficient operation of the service department.
Responsibilities:
* Coordinate engineers’ schedules to cover installations, breakdown callouts, services, and preventative maintenance.
* Oversee the administration process for the engineers.
* Prepare service reports and handle invoicing and job processing on the ERP system.
* Manage transactions for spare parts (goods in and goods out) on the ERP system.
* Handle warranty claims with machine manufacturers.
* Process maintenance contract renewals and actively sell maintenance contracts to existing customers.
* Manage all machinery transactions.
* Coordinate all aspects of machinery installations.
Candidate Requirements:
* Previous experience in Service Department Management.
* Background in mechanical engineering
* Strong ability to plan ahead, be proactive, and work independently.
* Confident communication skills for interactions with customers and suppliers.
* Excellent IT skills with proficiency in Excel, Word, and Outlook.
* Working knowledge of ERP systems.
* Engineering knowledge or experience is desirable but not essential.
To apply for this excellent Service Department Manager opportunity, please send your CV to Kitty King at Unity Resourcing. For further information, feel free to contact us

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