Posted in: Telemarketing/Telesales in California | Posted: |
Job Description
The Salesperson is responsible for generating sales appointments with customers that contact the dealership via the internet to purchase new and/or pre-owned vehicles.
Duties and Responsibilities:
· Respond to internet inquiries with courtesy, accuracy and professionalism
· Promptly and accurately enter all customer inquiry data into the CRM.
· Generate sales appointments
· Conduct phone surveys to assess customer preferences and quality of experience
· Effectively utilize lead management tools
· Compile all necessary reports, forms and other documentation on a timely basis
· Perform other job-related duties as assigned
· Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers