Posted in: Other in California | Posted: |
Job Description
The Spa Pool Server is a vital member of the service team, providing a warm welcome to all guests as they enter the pool area, and providing general Food & Beverage service to guests in and around the pool area. The Pool Server will be responsible for providing amenities to guests and ensuring the cleanliness and organization of the Pool areas.
Create a welcoming and hospitable environment for guests.
Set up and close the pool deck each shift according to Auberge standards.
Assist guests with arrival to spa treatments on time
Introduce first-time guests to facilities and services
Provide Food & Beverage service to guests in lounges and cabanas
Present the menu with helpful explanations of dishes and beverages
Take accurate food and beverage orders, input into POS system
Serve drinks and food promptly, ensuring cleanliness of Pool areas
Act as a liaison between guests, management, service staff, and the kitchen
Demonstrate professionalism and attentiveness throughout the dining experience
Perform side work and provide pool amenities
Contribute to safety and sanitization protocols for a healthy work environment
Provide the pool area with fresh, clean towels and remove dirty towels and other items from the pool area
Ensure dirty linens are taken to laundry nightly and clean linen is always stocked
Replenish the beverages as necessary and check with guests for overall satisfaction.
Provide guests with “surprise and delights” hourly during their pool experience.
Report any and all maintenance issues to management regarding pool/umbrellas/furniture/etc
Rate of pay - $23.00 per hour + tips.