Director of Outreach and Engagement

Job Description
Job Summary
The Division Director serves as a team leader providing supervision and guidance to multiple program managers, ensuring the delivery of quality care while adhering to the mission of St. Joseph Center.
ESSENTIAL DUTIES & RESPONSIBILITIES
The Division Director’s key areas of responsibility include: 
Key Areas of Responsibility:
Ensure that those who seek services in SJC programs are connected and staff provide linkage to appropriate resources and programs, assisting clients in becoming housed.  
Embrace and implement a “No wrong door” approach to services; recognizing that those we serve are high-need, barriers must be low.  Access to services must be easy and clients should flow smoothly into the continuum of care.
Foster staff in taking a strength-based, client-led approach in their efforts to enhance successful transition to permanent supportive housing.
Initiate and set goals for programs according to the strategic objectives of the organization.
Plan programs from start to completion involving deadlines, milestones and processes.
Ensure that appropriate data is collected, reported and analyzed, best practices are established and that we engage in continuous process improvement on a continuous basis.
Develop or approve budgets and operations.
Initiate and set goals for programs according to the strategic objectives of the organization.
Supervise all program involved to provide feedback and resolve complex problems.
Discover ways to enhance efficiency and productivity of procedures and people.
Apply change, risk and resource management principles when needed.
Read reports prepared by managers to determine progress and barriers to success.
Ensure program operations and activities adhere to legal and contractual guidelines and agency policies.
Keep senior management informed with detailed and accurate reports or presentations.
Other duties and responsibilities may be assigned. The duties and responsibilities listed are designed to provide typical examples of the work performed; not all duties and responsibilities assigned are included here, nor is it expected that all similar positions will be assigned every duty and responsibility.