Posted in: Other in San Diego | Posted: |
Job Description
The hybrid “Vuori Returns Specialist/Driver” role will split their time (about 80/20) between processing refunds for ECOM and Wholesale returns in a fast-paced, high-volume environment, along with making pickups from the international cross dock. The Returns Specialist aspect includes being responsible for grading the condition of returned product with keen attention to detail and guaranteeing only brand new, unworn items are resold to our Vuori customers. Using a computer and scan application, you will process the returns into our ERP. Returns Specialists work cross functionally with the Customer Service and Wholesale Teams to confirm proper refunds are issued in a timely manner. As a Vuori “Driver,” you are responsible and have a clean driving record. You will make pick-ups 3 times a week and handle miscellaneous deliveries as necessary. You will represent Vuori in a professional manner while on the road and maintain professional relationships with our partners.
Responsibilities include but are not limited to:
Receiving and processing returns
Making pickups and drop-offs in the Vuori Sprinter van
Quality grading and inspection of returned items
Transferring of goods back to the DC
Work cross functionally with other departments
Folding and repackaging
Provide quality feedback to leadership