Staff Design Program Manager

Job Description
Location: Open to San Diego, Santa Clara, or Remote
Team & Role: 
At ServiceNow, we embrace representation in and from all professional and personal backgrounds and cultures. This diversity inspires passion and creativity among our teams and propels innovation in our products.
 
We are Experience advocates responsible for leading the successful execution and delivery of flexible and holistic programs and processes to enable delightful product experiences. We are creative problem solvers and team leaders by nature, dedicated to building impactful relationships, improving team cohesion, and creating efficiencies in the research, design, and product content processes.
Learn more about our Experience team .
What you get to do in this role: 
Operate with a high degree of autonomy, seek to address organizational opportunities, and effect change within our Experience Team and our cross-functional partner orgs. To address organizational opportunities, you’ll define an end-to-end plan, engage with executive stakeholders, drive root cause analysis, implement solutions, and monitor effectiveness. 
You’ll implement scalable processes or solutions to effectively plan and manage multiple UX projects to meet our objectives.
Contribute to the development of the program management function. Share back successful practices, frameworks, tools, and lessons learned that have worked in your Program.
Identify connections and reconcile possible collisions between different product offerings, features, and platforms.
Ensure transparency, alignment, and clear communication of program status and overall resourcing across the portfolio to key product development stakeholders.