Key Account Manager (Food Company)

Food Company is looking for an Onsite Key Account Manager for their Broadview, IL location.
Exciting opportunity for an organized, detailed oriented Key Account Manager (KAM) who possesses a high sense of urgency. The KAM (Key Account Manager) is responsible for managing the day-to-day relationships with our strategic partners and will be the lead point of contact for all key matters, anticipating the customer needs and meeting all set deadlines.
The KAM leads and directs high-priority / very complex projects, which often require considerable resources and high levels of functional integration, with adherence to quality, deadline and budget standards.
The role must ensure effective use of resources, communicate organizational priorities, and drive timely execution of strategically important projects.
The KAM will act as account specialistand will be the internal link between operations, internal and external contacts as well as support the Director of Business Development in her role.
KEY ACCOUNTABILITIES:
Operate as the lead point of contact for any and all matters specific to your customers
Responsible for the oversight and management of projects from negotiations to product launch
Manage project teams of various resources - company, client, and third-party resources - by providing leadership and work guidance across all phases of the project life cycle
Design, implement, and document client business processes, systems, analyses, and metrics aimed at continuous improvement
ROLE AND RESPONSIBILITIES
Interface with the client on a regular basis to plan and manage programs and events; the amount of interaction with the client will be prescribed by the needs of the specific client and client relationship
Manage project scope, timeline and budget and document scope when additional requests are made
Manage project communication internally and externally and document key meetings and decisions
Manage invoice tracking and account billing for a project-based account
Report overall project status internally and externally
Effectively communicate project expectations to team members and stakeholders, and lead project update meetings, maintain timelines, resource utilization, and prepare project reports
Leads, organizes, and participates in meetings/sessions, including both on-site and off-site events
Prepares and presents meeting agendas and writes comprehensive, organized summary reports
Documents and follows up on key action items
Manage and adjust team activities to meet key milestones
Managing QA verifications/validations/and customers processes
Manage the equipment ordering/delivery/installation
Work with procurement to get delivery dates on ingredients/packaging
Managing coordination of scheduling
Oversee customer visits/trials
Communication with customer on pre-production/production/shipping expectations
Continuous on-floor checks of item (product to packaging)
QUALIFICATIONS AND EDUCATION REQUIREMENTS:
Minimum BA/BS
5+ years of experience in account management or business development management, within the food industry a plus
Action oriented, with a strong attention to detail and creative problem solving capabilities Ability to juggle multiple priorities and meet aggressive deadlines in a fast-paced environment
PREFERRED SKILLS
Excellent written and verbal communication skills.
Skilled in MS Office Applications
Proficient with packaging die lines, printers, proofing while supporting cross-functional teams each key deliverable