Partner Program Manager

Company: ServiceNow
Job type: Full-time

Job Description
What you get to do in this role:   
Support in driving adoption and socialization of the Partner Programs strategy and roadmap with key stakeholders
Support in internal and external program inquiries
Support in creating/updating program guide, incentive guide, and other program documentation
Define, evolve, and manage our Reseller Partner Program
Work cross-functionally with internal stakeholders and outside vendors to support the program launch.
Collaborate with partner management and enablement to ensure adoption and understanding.
Create a governance process that will ensure end-to-end process compliance and ROI tracking.
Help create tracking and analytics dashboards to manage and report program success to leadership.
Help track and enhance KPIs and success metrics of new partner programs and incentive programs
Drive adoption and escalation support from various internal and external stakeholders
Drive Interlock with Partner Marketing, Finance, Accounting, and the Partnerships and Channels Org.
Provide support in internal and external partner-facing meetings
Support partner program annual and ad-hoc policy updates which incorporate cross-functional input and objectives
Identify needed enhancements and capabilities to help drive partners' adoption and growth
Support in conversations with senior Global Partnerships and Channels (GPC) and other cross-functional leaders to define program strategy and measurable benefits and KPIs
Engage and collaborate with all stakeholders, including internal teams' Go-To-Market, Enablement, Marketing, Legal, Finance, Operations, IT, and participant partners
Support in partner program messaging to partners as necessary and required

Apply for this job