Performance Manager

Job Title: Performance Manager
Location: Derby
Salary: £26,000 - £37,000 per annum DOE
Job Type: Permanent, Full Time
Juniper are an innovative, flexible and experienced provider in delivering training solutions to individuals and businesses in Wolverhampton and throughout the Midlands. We are listed on the Governments Register of Apprenticeship Training Providers and are rated as GOOD by Ofsted in all areas of provision.
Job Outline & Purpose:
* To manage the training centre to meet/exceed performance outcomes and financial targets
* To manage, motivate & develop centre based staff
* To ensure an excellent learning experience for all students
* To safeguard the welfare of all students, preventing radicalisation and promoting British Values
Key Responsibilities& Tasks:
Training:
* To facilitate an excellent working environment, retain a stable workforce and manage staff in a manner consistent with our values
* Effectively deploy resources to ensure targets are met or exceeded
* Encourage and facilitate excellent team, inter-departmental and cross centre relationships
* Effective communication - using appropriate methods
* Ensure an excellent learning experience for all Juniper's students
* Contribute to business development by raising the profile of Juniper and building strong external relationships
* To ensure requirements of awarding and funding bodies are adhered to and internal procedures followed
* To adhere to employment law and follow guidelines and processes in respect of staff management
* To work within budgets set
Abilities:
* Sound grasp of own literacy, numeracy & IT
* Effective people management
* Excellent communicator
* To persuade & influence others and deal with conflict/challenging behaviour
* To work well under pressure
* To work to targets & achieve results
* Excellent interpersonal skills
* Highly motivated
* Innovative & solution focused
* To remain positive, with a bubbly, engaging personality
* Excellent organisation skills
* To meet targets and provide a quality service to all stakeholders
* To use initiative and work independently
Additional Information:
This role profile is intended to provide a guide to the main duties and responsibilities involved in the post at the date it was drawn up; it does not provide an exhaustive list.
Juniper changes to meet demands of customers and stakeholders, therefore duties within job roles are also subject to change from time-to-time. This role profile will be regularly reviewed and updated, and staff are expected to employ a flexible approach to their work to adapt to these changes.
Changes made will be within the scope and grading of the post and are a common occurrence.
Please click the APPLY button to send through your CV and cover letter for this role.
Candidates with relevant experience and job titles of; Project Coordinator, Project Management, Project Administrator, Administrator, Admin, Customer Services Executive, Administrative Assistant, Customer Support, Customer Services Administrator, Business Support, Administrator, Customer Service Representative, Client Service, Team Administrator, Team Admin may also be considered for this role