Posted in: Other in Baltimore | Posted: |
Description/Job Summary
The Data Entry and File Clerk is responsible for providing Admissions services to all students during day, evening and on periodic weekend hours. Employees in this classification assess students through computerized and paper based documents. This position represents the College on campus to prospective students, parents, secondary school counselors as well as internal and external customers.
Responsibilities/Duties
Essential Functions:
Must be detailed oriented and possess good organizational skills. Have the ability to perform multiple functions simultaneously. Basic computer skills (ie: use of a keyboard and mouse; familiarity with the MS Office suite) are preferred. Data Entry and File Clerk, process, download and review student records to ensure accuracy. This position must maintain confidentiality of student information, assist with student inquiries in-person, email and telephone. Perform related duties as required
Required Qualifications
Minimum Education and Training Requirements:
High School Diploma
Strong customer service skills.
Strong organizational capability and detail oriented
Strong oral and written English communication skills.
Proficiency with MS Office software applications required, specifically MSWord and Excel.
Experience working in a multi-cultural and multi-lingual environment.
Experience using a multi-line phone system.
Excellent written and communication skills
Required Knowledge, Skills and Abilities:
Provide general information to callers regarding admissions and enrollment processes and programs, making copies and preparing materials needed for student admissions
Assist with organizing materials to support enrollment process
Review student records for accuracy and completeness and ensure necessary changes are made to all data systems.
Maintain files/filing systems for the office.
Maintain general appearance/orderliness of department office.
Other related duties as assigned.
Data entry of student information