Cash Applications Coordinator

Job Description
Customers served (external and internal) Any member of the Summit Team, all customers, vendors, suppliers, manufacturer’s representatives and any other members of the public.  
Reports To:  Director of Credit
Primarily responsible for ensuring the timely and accurate postings of cash receipts to customer accounts or other accounts for non-receivable related cash receipts.  Support other Summit Team members by insuring customer support is provided in an accurate and timely manner. Exceptional service to external and internal customers is critical to the success of the Cash Applications Coordinator. 
Principal Accountabilities: (essential job functions)
Ensure the timely and accurate postings of cash receipts daily.
Ensure excellent service is provided to both internal and external customers. Timely and complete resolution of all inquiries – both from internal and external customers – is essential.
Ensure that all appropriate parties are engaged in the resolution of matters (i.e., Credit Specialists, Account Managers, CSR’s, Service Center Leaders, etc. must be consulted and informed as appropriate in matters affecting customers). 
Support the Credit Assistants and Credit Specialists in continuous process improvement efforts, including offering suggestions on more efficient methods of workflow and implementing procedural changes as identified.  Performs other related duties as assigned and as necessary.