Posted in: Administrative and Support Services in New York City | Posted: |
Job Description
The System Administrator is a critical member of the NBCU Cyber Security IAM Operations team responsible for being the face to our customers and providing excellent, world-class customer support. The System Administrator interfaces with all our businesses within NBCUniversal and supports Directory Services, DNS, PKI, and Identity and Access Management Support. This position reports to the Director for IAM Operations within the Cyber Security organization.
Responsibilities
The Systems Administrator position participates on the Identity & Access Management Operations team; you will be responsible for performing the following duties:
Work collaboratively across NBCU Cyber and I&AM to help drive operations forward
Monitor queues and respond to customer requests surrounding the following services:DNS (Infoblox, Neustar, Microsoft)
Directory Services (Azure AD, Active Directory)
Group Management, DFS, and other related services
Learn, create, and document SOPs around performing tasks and supporting services
Support Audit engagements focusing on pulling together reports and remediating findings
Splunk Dashboarding
PowerShell creation and automation
Public Key Infrastructure
Review Application Monitoring reports and ensure we have adequate response and alerting
Assist in performing RCAs for system-level support issues and incidents