Client Solutions Director

Company: Streetbees
Job type: Full-time

Streetbees is building the worlds first platform to understand human behaviour and decision making. We make human data accessible, anywhere in the world, by connecting brands with real people on the ground to gather real-time in-the-moment insights at scale. We distil this data using machine learning technology to uncover not just what they do, but also why they do it, and what drives them and predicts what they may do next.
Having recently raised our Series B investment led by Lakestar, Streetbees partners with world leading brands across the FMCG, Media and Entertainment, Retail & Insurance sectors and our clients include Unilever, PepsiCo, Sony Pictures, Carlsberg, Santander, Ikea, Vodafone and LOreal.
Were currently looking for an exceptional creative and commercial strategist to join our rapidly growing business as a Client Solutions Director, helping us craft best-in-class solutions for clients across industries such as CPG, Telecoms, Media, Technology, Retail, and Financial Services and ensuring that our projects meet their strategic objectives.
Streetbees' Client Solutions Directors combine research expertise, in-depth knowledge of our clients businesses and industries, and a consultative approach to help craft best-in-class solutions to solve real client problems.
* Understand and hone client brief, getting to the real whys and needs behind their business questions
* Maintain a solid understanding of the clients business and their industry challenges, and how individual needs fit into larger category shifts
* Operating as the most senior member of our Client Solutions team in the US, you will help with building, leading and mentoring our US Client Solutions team
* Develop a deep understanding of our methodology and how to creatively apply it cross clients and industries
* Work closely with our Client Partners to craft effective proposals that are tightly aligned to those business needs, iterating proposals as you go
* Migrating a new project to the Research team, ensuring a strong kick-off and that all team members are aligned
* Take responsibility for keeping a finger on the pulse of a project as the Research team leads delivery, answering any questions along the way to ensure work stays aligned to the client objective
* Joining the Research team at project end to help elevate findings and ensure theyre delivered in a way that meets the clients needs and resonates within their business
* Being a thought leader and resource for the wider business on best in class approaches and client strategy, sharing expertise and perpetuating best practices
* Manage ultimate profit and loss responsibility for your portfolio of client relationships, and forecast
Director-level research experience in which you were directly responsible for taking on new business challenges, crafting creative solutions to client problems and expertly pitching to win business with the worlds leading consumer brands.
The type of person were looking for:
* 8+ years of research experience across mixed methodologies (qualitative and quantitative)
* Time and again you have demonstrated experience in spotting new opportunities for account growth or future projects in existing client relationship - a commercial eye is key!
* An experienced proposal writer and pitcher, you've operated within a growth function successfully in the past and loved the buzz of helping to win new business
* You'll love mentoring junior team members and get a real kick from seeing them develop and progress
* You'll have expertise across a number of different consumer industries and enjoy building relationships with clients from a variety of sectors
* Problem solver You are a natural problem solver and are always looking for ways to overcome barriers or re-frame an approach to meet a client need
* Passion for consumer insight You have an interest in how people think and behave, and finding new ways to understand human motivation
* Client empathy Youll be building deep, trusting relationships to create Streetbees champions within the client businesses you manage
* Storytelling You are able to synthesise large amounts of data and partner with others to develop a relevant, concise story that drives essential recommendations
* Team player As a part of our growing Client Solutions team, youll be leading your own work but also working alongside colleagues to help each other craft best-in-class approaches
* Excellent verbal, written, and presentation skills
* Hunger for success Youll be ambitious and proud of your achievements to date
* Positivity Youve got the charisma, but not the ego, to make a good impression
* A pro-active nature - Youre a self-starter who doesnt need much guidance, who can think fast on their feet and are ready to pivot when required
* Start-up attitude Youre comfortable in a rapidly changing environment, working with limited resources, and delivering high-quality work at the speed which is necessary for successful business growth
* Curiosity - Youre interested in learning more about the industry and show an outstanding curiosity towards the client base
At Streetbees in the US, your company benefits will include:
* A great opportunity to be a founding member of a newly established Client Solutions team and New York office under experienced management at a fast growing Series B tech startup
* Competitive salary and commission scheme
* A 20-day paid holiday allowance
* Medical, Dental, Vision
* 401K with employer match
* Learning & Development opportunities
* Friday Catch-ups - to celebrate the week's successes and welcome newcomers
* Paid volunteering days - one day per quarter with a registered charity of your choice.
* Audible subscriptions - the company is more than happy to pay for audio-books subscriptions of your choice on Amazon as we encourage wider and continued learning among our team
Streetbees is proud to be an equal opportunities employer. We recognize and celebrate the benefits that a diverse and inclusive workforce bring to our business, our customers and our staff. We welcome and will consider all applications regardless of age, disability, gender re-assignment, marriage, pregnancy, maternity, race or nationality, religion or belief, sex and sexual orientation (and any other status protected by applicable law)

Apply for this job