Posted in: Other in Ohio | Posted: |
Job Description
An Assistant Manager is an hourly employee that participates in the Management Training Program and is responsible for overseeing the production and delivery of the store's goods and services.
The goal is to become trained in managerial skills with the aim of becoming a Domino's Pizza Store Manager. During training, the Assistant Managers in training assist the manager in all activities relating to store operations in accordance with company policies and standards.
A person filling the Assistant Manager position must be able to meet the following criteria, with or without accommodation.
• Complete all orientation, onboarding, training, security, and driver safety program requirements as a condition of employment.
• Comply with all Valley Pizza, Inc. Standards and Policies
• Report to work on time as scheduled in full uniform.
• Understand, practice and enforce guidelines presented in Sexual Harassment training and materials.
• Maintain valid driver's license, liability insurance and working auto for delivery.
• Assistant Managers are fully trained in the delivery process since delivery is required
periodically.
• Maintain an effective means of contact (i.e. telephone, etc.) at all times for situations requiring a quick response.
• Demonstrate a willingness to learn and advance in levels of management. Attend appropriate training classes as scheduled and successfully complete class exams.
• Resolve conflicts and handle unstable situations with employees and customers.
• Listen and communicate with customers on the telephone and in person in a friendly and
courteous manner. Resolve customer problems and complaints.
• Coordinate store production and operation during periods of high stress.
• Enter computer data using a standard keyboard and function keys.
• Accurately receive and record a customer's order within 2 (two) minutes.
• Know and fulfill the terms of the company's service objectives.
• Perform mathematical computations.
• Correctly count currency, coins and checks to make change for customers and drivers, and to prepare daily deposits.
• Move safely and swiftly from phone counter to makeline to ovens within the area available.
Majority of your training will be on the job training + we will train to be the best in all areas of store operations from answering calls to making pizzas to delivery. MASTER ALL POSITIONS IN THE STORE.
• Prepare pizzas and other food items according to Valley Pizza, Inc. and Domino's Pizza
standards. Must be able to make a pepperoni pizza within 60 seconds after training is complete
• Use the scale to assure correct portioning on pizzas.
• Oven management, including loading, unloading, cutting and boxing pizzas.
• Direct, manage and perform multiple tasks proficiently and competently.
• Maintain sanitation expectations and standards.
• Take inventory and complete associated paperwork.
• Prepare food including opening cans with a can opener, arranging stock in the walk-in cooler,
and carrying food and dough trays to the pizza making area.
• Maintain sufficient supplies of food and boxes in the production area of the store.
• Maintain sufficient supplies for store operation through proper ordering.
• Lift and move items with a size of 15 inch high X 18 ¼ inch deep X 26 1 /8 inch wide.
• Lift and move items with a weight of 26 pounds.
• Remain mobile for periods of at least 3 hours.
• Print, maintain and analyze daily computer reports for store trends and profitability data.
• Complete accurate records.
• Complete necessary bookkeeping procedures.
• Understand and follow instructions as directed by the Gneral Manager and Supervisor
• Assist in training and enforcing all safety and security policies and procedures.
• Direct daily store operations by listening, training, motivating, communicating and working with store team members.
• Assist in supervising all phases of production.
• Assist in hiring, training and scheduling Team Members.
• Perform other related duties as required to maintain store sanitation, productivity and
profitability.
• Comply with the Nondisclosure/Noncompetition Agreement.