Barback

The role of the barback is to assist the bartender and other team members with their daily duties in order to provide excellent customer service to our guests, showing the highest level of attention and empathy.
Responsibilities/Duties:
Serve alcoholic and non-alcoholic drinks to guests
Memorize beverage recipes and create a diverse selection of mixed drinks for patrons
Serve a selection of food items to our esteemed guests seated at the bar area.
Receive and prepare drink orders from guests or servers
Develop and maintain interpersonal relationships with repeat guests
Verify the identification of guests to ensure compliance with age requirements for the purchase of alcoholic beverages.
Remain aware of guest alcohol limits and level of orderliness at the bar per TIPS training
Cut fruit for specialty drinks
Stock bar with adequate amounts of wine, beer, liquor and other beverages
Stock other bar related supplies, as needed
Assist in the development of beverage menus
Plan, organize and control the operations in the bar area
Present checks, collect payment and cash out each guest correctly with transaction receipts
Complete and check cash-out at the end of shift
Clean glasses, utensils and bar equipment
Mop and scrub floors, sinks, coolers and counters at the end of each shift
Complete all side work and daily cleaning tasks
Comply with additional cleaning responsibilities that may be required at the conclusion of each shift.
Attend all mandatory training and meetings
Maintain positive and helpful attitude with all guests and employees
Maintain professional demeanor and adhere to proper dress policy, as defined in the IOA handbook
Follow guidelines and expectations as stated in the employee handbook
Notify the restaurant management team of any issues encountered
Other duties, as assigned
Requirements
·  Must be 18 years of age or older
·  Attention to detail
· Strong decision-making skills
·   High school degree or equivalent
·   Experience with guest relations
·  Excellent verbal communication skills
·  Must demonstrate a professional demeanor
·  Flexibility with hourly schedules, including weekend, vacation and evening availabilities
Benefits
We are proud to offer outstanding benefits to all of our employees.
Full-time employees, those working 30 hours per week or more on average, are offered competitive medical and dental benefits, as well as generous paid time off packages.
Full-time and part-time employees are eligible to participate in our 401K program and supplementary benefits.
We are particularly proud to offer all of our employees a highly competitive employee discount at all of our lodging and dining properties.