Facility Solutions Manager

Company: City Wide Facility Solutions
Job type: Full-time

City Wide is hiring a Facility Service Manager for the Winston-Salem/Triad area. This position extends up through Mt Airy and parts of Southern Virginia, so must be based somewhere in Winston-Salem. The FSM is the day to day, one point of contact for the commercial properties where we provide services.
As a City Wide Facilities Services Manager, you will:
* Serve as focal point of contact with clients and perform inspections on all accounts on a scheduled basis to ensure work performed satisfies company and client quality standards;
* Manage, expand, and diversify client relationships with an eye toward potential add-on sales opportunities;
* Train/develop your Night Manager(s) how to work with employees, Service Providers, and crew members to meet/exceed client expectations;
* Implement company policies and procedures associated with client service levels.
City Wide is a privately held company that emphasizes a dedication to serving others with excellence in all we do. Here you will find a high-energy work environment that balances high expectations with coaching, group support, and fun.
* Provides excellent customer service and builds strong client relationships
* Solves problems proactively
* Desires to learn and grow professionally
* Works independently
* Communicates in a professional, direct style
* Brings previous service industry experience
* 5+ years of operations, sales, or customer service experience
* Previous management experience
* Undergraduate Degree (Business or related field) is preferred
* Health Care Plan (Medical, Dental & Vision)
* Life Insurance (Basic, Voluntary & AD&D)
* Paid Time Off (Vacation, Sick & Public Holidays)
* Short Term & Long Term Disability
* 401k Plan with Company Match
* Vehicle Allowance
* Phone Allowance
* Commission Opportunities

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