Posted in: Retail in Pennsylvania | Posted: |
Job Description
The purpose of this job is to lead development efforts to enhance and add capabilities to the company’s retail technology systems. This job will also provide support for escalated issues.
1. Design retail systems hardware and software including point of sale (POS), inventory, cash office, item catalog, and quick service restaurants (QSR).
2. Manage and package software releases from various sources for the purpose of deployment.
3. Lead the testing of new versions of retail software and the coordination of installation in stores and enterprise systems.
4. Assist team members in troubleshooting and resolving all retail system issues escalated by Level II support and internal business partners.
5. Collaborate with Sr Analysts, Engineers, and management to assist with designing solutions to meet business needs.
6. Collaborate with vendors to develop new functionality identify and resolve current bugs and issues.
7. Implement and test deliveries of new functionality within the retail system environment.
8. Maintain non-production software and hardware environments.
9. Maintain deployment software, maintenance, patching, and training documentation.
10. Model behaviors that support the company’s common purpose.
11. Ensure guests and team members are supported at the highest level.
12. Ensure all activities follow rules, regulations, policies, and procedures.
13. Complete other duties as assigned.
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