Posted in: Executive Management in Arlington | Posted: |
Job Description
The Scheduling Supervisor is a member of our Home Office Team, tasked with scheduling clinical staff at our locations in Colorado, Oklahoma, and Texas. This role will supervise the scheduling team to support assigned locations, ensuring efficient treatment coverage, supervision, and adjustments to client and staff attendance. This opportunity is based at our home office in Flower Mound, TX with an expected schedule on-site Monday through Friday.
Summary & Expectations:
Supervise Scheduling Coordinators to ensure successful achievement of assigned goals
Provide updates to leadership on department metrics and resources
Utilizing scheduling software, properly align available providers with client schedules
Collaborate with clinic operations on daily adjustments
Conduct performance mentoring and develop of assigned colleagues
Ensure scheduled sessions properly align with authorization and credentialing
Oversee supervision ratios on a weekly basis to ensure clinical quality metrics are met
Cross train on other regions to provide additional support as necessary
Meet weekly with the scheduling department and assigned clinics
Respond to clinic requests and inquiries, escalating as necessary
Passion for learning and a demonstrated ability to thrive in a continuous learning environment