Posted in: Other in Austin | Posted: |
Job Description
Visa Consulting and Analytics (VCA) drives tangible, impactful and financial results for Visa’s network clients, including both financial services and merchants. Drawing on our expertise in strategy consulting, data analytics, brand management, marketing, operational and macroeconomics, Visa Consulting and Analytics solves the most strategic problems for our clients.
The NA Consulting Practice within VCA provides consulting and solution services for Visa’s largest issuers in the United States. We apply deep expertise in the banking, payments & analytics industry to assist clients with their key business priorities, drive growth and improve profitability. The VCA team provides a comprehensive range of consulting services to deliver solutions that address unique challenges in areas such as improving profitability, strategic growth, customer experience, digital payments and managing risk.
The VCA team is looking for a Senior Director to join our commercial consulting practice as an expert in commercial card payments. The potential candidate will be responsible for selling, delivering and implementing projects and solutions with US Financial Institutions / Issuing Banks and Fintechs. This person will develop initiatives to promote sustainable and profitable growth, thereby ensuring that Visa is both, the preferred brand and unique business partner.
Most engagements are focused on developing strategies for our commercial card issuing clients e.g. market penetration strategies, profitability analysis, segmentation, growth, product development, program launch, customer acquisition, customer life cycle optimization, retention & enhancements.
Specific responsibilities include:
Create a deep understanding of client needs, market conditions, and industry trends and align consulting offerings that are commercially viable, in strong partnership with our VCA segment leads and account executives.
Develop commercial industry insights and best practices to enhance consulting practice knowledgebase and deliver expertise to clients
Proactively engage with Visa internal teams in regular strategic & planning discussions
Collaborate with Visa account executives and other VCA colleagues to cultivate and manage a pipeline of commercial engagement opportunities with the largest NA banks.
Lead and/or serve as a subject matter expert on commercial payment related consulting engagements.
Create new approaches, toolkits, and best practice documents that can be leveraged across VCA.
Develop enduring relationships with clients and colleagues across Visa.
Participates in consulting initiatives and contributes to engagements by identifying potential opportunities, providing commercial payment expertise and industry knowledge to our Issuing partners.
Develop frameworks, approaches, solutions and recommendations that effectively and efficiently address the most impactful opportunities and challenges.
Build solutions and actionable insights that will help clients to grow their portfolios and customer engagement in their core business
Partner with peers in other functional areas (marketing, sales, risk, innovation) and across global regional teams to execute projects in ways that leverage the breadth and depth of Visa’s resources
Produce insights, analyses and recommendations to improve client performance, boost growth, drive understanding of client issues and provide strategic guidance for client priorities across the verticals and segments
Build new scalable solutions, toolkits, best practice documents and consulting approach that can be applied across VCA practice
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.