Posted in: Telecommunications in Vermont | Posted: |
Job Description
The L1 Operator will be responsible for ensuring timely and reliable delivery of NBCU live and VOD content to the NBC OTT Platforms. The L1 Operator will provide real time monitoring and support for the delivery of NBCU content. Monitoring takes place through a combination of “eyes on glass” and a host of data aggregation tools within the Digital NOC.
Responsibilities:
Monitor the end-to-end distribution of NBCUniversal digital video assets on NBC OTT Platforms
Perform L1 monitoring and support of digital video workflows including escalating to L2, resolution and reporting out
Digital encoder set up of event-based streaming across all events during the 2024 Paris Olympics
Clearly communicate with production teams to ensure broadcast standard execution of livestreams
Physical checks on endpoint devices and platforms to ensure assets are available as expected
Partner with engineering to monitor traditional and digital signal transmission
Develop expertise of distribution workflows and communicate support cases across departments to help firm-up operations
Create and maintain strong working relationships with internal and external distribution partners
Basic Qualifications
Bachelor’s degree or related field experience
Minimum of one (1) year of previous industry, database or related analytic experience
Minimum of one (1) year of experience in a NOC, Digital Operation or Media Operations facility
Excellent computer skills
Excellent written and verbal communication skills