Energy Storage Systems (ESS) Technology Intern (Full-time)

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As a part of CF Energy group, CF Energy GmbH is dedicated to creating a sustainable energy future. We offer innovative energy storage solutions to customers across Europe, enhancing efficiency and security for all, from private consumers to utilities. With a foundation in R&D, we have 13 automated production lines and an annual output capacity of over 12 GWh. Our products promote clean, reliable, and affordable energy, expanding their availability in various markets. Launched two years ago in Vienna, Austria, CFE serves the EMEA region, collaborating with experts and partners who share our vision. As a startup, we have a global team of dedicated professionals striving for excellence.

We are looking for a highly responsible and collaborative ESS Technology Intern to perform product analysis and provide technical customer support to our European clients in the field of clean energy technology. This is an up to 6-month paid internship with an opportunity for employment.

This position is full-time, on-site, and based in Vienna, Austria.

As an ESS Technology Intern, you will:

Support Technical Enablement and Product Analysis

• Offer technical guidance and expertise to the sales team, making complex technical information accessible and comprehensible
• Engage in testing the products to better understand their functionality and performance
• Assist in conducting basic experiments related to energy storage systems

Learn and Practice Technical Customer Support

• Develop a deep understanding of the battery technology, product, and industry
• Engage in practical tasks to gain hands-on experience
• Learn and practice existing customer support procedures
• Provide direct support for installations and troubleshooting, following established processes
• Assist in implementing standard procedures for customer support

Be a part of Continuous Improvement

• Identify potential weaknesses and offer improvement suggestions
• Keep abreast of industry best practices and product trends
• Propose ideas to help improve customer care and build upon existing processes

Required Education and Skills:

• Bachelor's/ Master's degree or Master's student in electrical engineering, energy, physics, chemistry, or a related field
• 2 years of previous experience in a similar position or electrical installation/retrofitting, technical sales, or customer support
• Excellent written and verbal English (required), German (preferred) and/or Mandarin (preferred)
• Good knowledge of MS Office and general computer literacy

Motivation

• Technical knowledge in electrical engineering with a strong willingness to learn more
• Genuine interest in the real-world applications

Essential Competences

• Highly responsible, dependable, and trustworthy
• Collaborative, with effective communication, capable of transmitting complex information, also to non-technical recipients
• Exceptional attention to detail and the ability to develop a deep understanding of each step in the customer technical support process
• Willingness to learn and openness to feedback
• High ethical standards, integrity, and professionalism

• Great, hands-on learning experience: work closely and learn from the pioneers and experts in applied product engineering of innovative technologies
• Participation in the development of renewable energy industry
• Diverse, collaborative, international working environment (our current team speaks 18 languages with English being the company language)
• Possibility of full-time employment upon successful completion of the internship

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