Publicado en: Dirección y Gerencia en Inglaterra Suroriental | Última actualización: |
Operations Manager
Salary: £45,000 + company car
Location: This is a hybrid/field-based role with the requirement to be in the Kent office twice a week.
Hours: Monday to Friday, 9:00 – 17:30.
This role presents a great opportunity to manage the delivery of services to a portfolio of clients. We are seeking a candidate that can drive service excellence and has experience leading and directing mobile field-based teams. This could be within the logistics sector, mobile services, keyholding or a similar industry.
Applicants must meet the following criteria:
* A positive people manager with experience leading field-based teams in the logistics sector.
* Experience overseeing operations relating to route management, service delivery etc.
* Strong process improvement skills
Key duties and responsibilities will include:
* Ultimate responsibility for the operational management of field-based teams
* Drive service delivery and client satisfaction across accounts.
* Budget management
* Management and leadership of teams
* Regular client meetings across sites to ensure maximum client engagement.
* Manage the mobilisation of new contracts.
* Conduct and monitor staff appraisals including HR / disciplinary issues
* Recruitment, training, and development
* Production of high-quality reports to senior leadership teams and client contacts
* Undertake site visits.
* Develop and maintain quality management systems to measure performance.
* Management of fleet vehicles
Established as a Security Recruitment specialist Momentum Recruitment provide a quality focused recruitment service for the provision of permanent, contract & temporary staff across the EMEA region.
Momentum Recruitment covers the following markets.
Corporate Security
Security Guarding - Management & Operations
Security Guarding - Officer & site personnel staff
Retail Loss Prevention, Audit & Fraud
Security Sales & Business Development
Electronic Security
Risk Management
