Global Director of Resell Execution

Job Description
Position Summary
The Global Director of Resell Execution is a key role tasked with propelling the growth of ServiceNow’s global reseller segment. This comprehensive position entails managing reseller pipeline forecasting, orchestrating change management, and spearheading enablement programs. A critical responsibility of this role involves establishing and sustaining executive relationships with our reseller partners through formal governance structures to ensure strategic alignment and bolster mutual success.
Key Responsibilities
Strategic Leadership: Develop and implement a holistic global reseller strategy, incorporating pipeline management, change management, and enablement initiatives to foster segment growth.
Executive Sponsorship: Act as the principal executive sponsor for key reseller partners, forming and nurturing high-level relationships via formal governance frameworks. Engage directly with partner organization executives to harmonize strategic goals and ensure partnership efficacy.
Change Management: Drive the performance and adaptability of the reseller ecosystem, making sure strategies are agile and aligned with evolving market conditions.
Enablement Programs: Create and manage enablement programs that empower sales and partner teams with the necessary skills, knowledge, and tools for successful reselling.
Forecasting and Analytics: Oversee the reseller pipeline forecasting, employing advanced analytics to inform strategic decision-making and identify opportunities for growth.
Cross-functional Collaboration: Work closely with internal teams such as sales, finance, operations, and marketing to ensure strategic and operational excellence within the reseller segment.
Process Optimization: Continuously refine and improve forecasting, sales methodologies, and operational processes to enhance efficiency, scalability, and precision.
Team Leadership: Cultivate and indirectly lead a dedicated team focused on reseller strategy and operations, promoting a culture of innovation, agility, and continuous improvement.
Stakeholder Communication: Maintain transparent and effective communication with all stakeholders, providing insights into strategy performance, challenges, and growth opportunities.