Spanish Customer Support Representative

Tipo de empleo: Contrato
Sector: Telecomunicaciones

Daily tasks: 

Respond to client’s requests through multiple communication channels (phone and email)
Maintain solid customer relationships by handling their inquiries and concern

Working hours: Full time 40h per week on rotational shifts including weekends and public holidays (you will be informed about the schedules once you are assigned)

• The training is going to be in English, 8 hours daily, will last for about 3 weeks.
• The first 4 days of the training count as evaluation period, and you are not getting paid for them. 
• 23% of the total amount you are entitled to; will be deducted for taxes.
• You are getting paid extra when you work on official Greek Holidays or Overtime.
• Health insurance coverage arranged and paid by the Employer.
• You are also entitled to extra 3 bonuses per year: Christmas (One full salary), Easter (Half a salary), Vacation (Half a salary). The 2 extra salaries are proportionate to the working days during the year and not regardless of absences. 
• 1.67 days off per month of cooperation - Up to 20 days off per year.
• The offered contracts are fixed term ones

Attractive salary  + performance related monthly bonuses

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