Order to Cash Specialist

Empresa: Page Personnel
Tipo de empleo: A tiempo completo

An Order to Cash Specialist is responsible for supporting and providing service to a region of customers. Client Details My client is a multinational pharmaceutical and life sciences company and one of the largest pharmaceutical companies in the world. Description Act as primary communication contact for accounts Coördinate internal resources cross-functionally to solve customer problems and deliver solutions Quickly and accurately responds to all customer inquires on orders, supply availability, and product information Understands marketing and operational programs Process orders and data in CRM tool Ensures that all credit, debit, and return requests are compliant Receives and creReceives and creates customer sales orders in the CRM toolates customer sales orders in the CRM tool Understands relevant KPIs and metrics for the role and department Interact with and manage internal communication with internal departments Captures and escalates customer complaints via the CRM tool Profile Bachelor's Degree in Business or other related field 1- 2 years of relevant customer service or sales experience Previous experience working in teams Strong time management & organizational skills Excellent verbal & written communication skills Ability to work in a fast-paced environment, and handle multiple tasks simultaneously Ability to build relationships via phone Works with a sense of urgency and ensures data accuracy Proficiency in Microsoft Office Suite (Excel, Word, Outlook) Self-motivated to take personal responsibility for outcomes that impact our customer and business Strong problem-solving and trouble-shooting skills Country/area language plus English Knowledge of SAP, or other CRM tool Job Offer Excellent salary that matches your working level 8% holiday fee 27 holidays Health benefits Yearly budget for trainings to develop your skills Enjoy a fantastic daily lunch Close team with fun colleagues Beautiful office in Amsterdam Friday afternoon drinks