Administrator

WE Talent are hiring for an experienced Administrator for our client in Braintree.

If you are a great team player with experience in Administration, strong customer service skills and an eye for financial detail - we would love to hear from you.

This is a permanent full-time role based in the finance team.

Responsibilities:

* Work closely with the Customer Services and Returns teams to process and record refunds

* Manage all refund-related queries (internally and externally)

* Assist customers by processing partial Chip and Pin refunds

* Provide cheques to customers for cash or mail order payments

* Check your work for accurate return amounts

* Keep up to date on systems training and refund policy

* Provide support to the broader Finance team as needed

Requirements:

* A confident communicator

* Skilled in building relationships with customers

* A good team player able to work effectively across all levels of the organisation

* A confident user of technology able to learn new systems

* Experience of using a CRM is desirable

* Experience of processing returns/refunds/voids is desirable

If this sounds like you apply now for a confidential conversation!

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