Spa Therapist/General Assistant

Spa Therapist/General Assistant

Location: Burgh Island (Live-in accommodation is available, subject to availability. This starts at £25.00 per week)

F/T: Part-time and full-time hours available

Salary: £11.44 per hour + 10% commission

Want to work at one of the most magnificent hotels in Devon as a Spa Therapist.

This hotel is an iconic landmark and retreat, positioned on a wildly beautiful and secluded tidal Burgh island and your role as a Spa therapist will be to provide advice to all guests using the Spa on treatments, products, and related Spa services whilst also carrying out beauty treatments to the required standards.

Responsibilities for the role:

· Attend any appropriate training courses required

· Ensure that equipment is fully operational and clean and report any defects to maintenance

· Turn off equipment and lights after use.

· Carry out beauty treatments ensuring treatment time is adhered to

· Ensure all equipment and utensils are appropriately sterilised.

· Be punctual at all times.

· Maintain positive employee relations

· Provide a consistently high standard of customer service

· Ensure complaints are dealt with promptly and efficiently

· Attend meetings as required

· Ensure consistently and unfailingly that confidentiality procedures are followed about staff and guests

· Maintain open communications with staff to promote positive employee relations

· Provide regular performance management to therapists and provide annual PDP meeting

· Ensure the Spa areas are clean and well-maintained

· Answer the phone, take reservations, and deal with any inquiries

General duties:

· Assist with other departments as necessary.

· Maintain a register of visiting maintenance/service companies.

· Report accidents or incidents promptly and correctly.

· You are expected to be presentable at all times.

· Make sure there is always someone at the reception at all operational times

On top of a competitive salary, we offer an excellent benefits package which includes.

- Employee Assistance Programme

- Service Charge - Equal share pro-rated according to contracted hours.

- Bonus Scheme – Eligible after successful completion of 3 month probation period

- Pension

- Meals on duty provided (Brunch and Dinner)

- Accommodation – Subject to availability

- Staff shopping system for those in accommodation with a local convenience store

- Discounted rates with the local taxi company

- Apprenticeships via HIT Training available

- WSET courses available

- 50% Employee Discount on Food

- 25% Employee Discount on beer, wine and soft drinks

- 1 Free night B&B in any Inn-Telligence managed property after 1 year of employment

- 2 Free nights B&B in any Inn-Telligence managed property after 2 or more years of employment

- Free use of hotel paddleboards and kayaks (subject to availability)