Publicado en: Administración en Birmingham | Última actualización: |
Recruitment Solutions are currently working with one of the nations leading Waste Management companies. Due to continued & massive growth, we are looking for a service administrator to join the busy team on a permanent basis.
Key Responsibilities:
* Contact customers if there has been a missed collection with reasons & confirm rescheduled day
* Minimise the number of invoice queries and investigate any credit requests made by customers
* Inputting of data onto the bespoke CRM / database
* Conduct end of month checks to ensure invoicing runs smoothly
* Resolve any customer missed collections in a calm manner
* Self manage emails & workload
Candidate Expectations:
* Strong administration skills
* Competent in the use of all Microsoft applications (outlook & excel mainly)
* Excellent customer service, not afraid to make phone calls
* Able to deal with difficult situations whilst resolving the issue at the same time
* Must be a team player willing to help the rest of the team
* Able to work on your own initiative
Working Days, Hours & Salary:
* Monday - Friday
* 08:30 - 17:00
* £12.00 per hour
If you're interested in this role please click on "Apply" or call Recruitment Solutions on (phone number removed)