Planner/Scheduler

Planner/Scheduler
Based in South West London
Contract up to 6 months
Circa £30,262 per annum

Our client is looking for a Planner/Scheduler, previous experience within repairs/maintenance/housing would be advantageous. As a Repairs Planner/Scheduler, you are the key person communicating between the resident and maintenance worker. The role involves tasks such as;

Providing customer service to residents and customers/tenants.
Arranging appointments for residents/tenants regarding maintenance/repair issues within their properties.
Scheduling appointments for maintenance work.
Dealing with resident queries and offering general support to maintenance help desk organising appointments with trade's people to carry out the appointments in a cost effective and organised manner.
Dealing with queries from residents, changing appointment.
Rescheduling appointments and scheduling prioritising emergency repair issues.
Closing jobs ready for invoicing.
Logging current jobs onto company database.
Working with Supervisors and trades people to organise and schedule work.
Updating and changing information as the job changes.
Ordering equipment needed for the job.
General Admin duties such as filing, scanning etc.
The applicant must have previous experience in the role and opti-time experience, or similar database is essential.

Skills and experience required;

For this role, you must have a good telephone manner, be organized, have the ability to prioritize work, and pay attention to detail.
A reference contact must be provided upon application