Customer Advisor

Our client is looking for a Customer advisor/ Renewals advisor

Based in Rugby

Monday - Friday / 9am - 6pm and 10am to 7pm

£23,800 pa plus bonus (OTE between £25-28k)

We are recruiting for a thriving organisation that has been established for over 20 years. In the heart of Rugby, this company can offer you a stable career in a busy but supportive environment.

Our client does not require specific sales experience - however, you will need to have excellent customer service skills with an energetic clear telephone manner..

Working in a team of 20+, it is a fast-paced environment in which you will be ensuring the customer finds the policy that is the best fit and building a rapport with your client.

Your day-to-day activities include:

* Renewing insurance products and additional products

* Selecting the appropriate policy for customer

* Using a bespoke database and CRM

* Arranging payments on the phone, via bacs or direct debit

The ideal candidate:

* High level of personal organisation

* Self motivation to achieve (and exceed) monthly targets

* Ability to work in a high energy, fast-paced environment

* Exceptional telephone manner and communication style

* Computer literate

* Excellent time keeping

* Ability to follow a call script

Benefits of working for this organisation:

* Matched pension

* Subsidised BUPA

* Free parking

* Subsidised gym membership at Nuffield Health

Interested?

Please apply below or call (phone number removed) for an informal chat.

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