پست شده در: بازاریابی تلفنی/فروش تلفنی در پورتسموت | آخرین بروزرسانی: |
The role
To maximise the organisation’s revenue and to ensure profitability through generating new business opportunities, and supporting and increasing revenues for the business.
Lead generation
* 12-15 decision makers to be reached each day
* Above is relevant to days spent in the office as opposed to out at meetings
* 5 new business opportunities to be booked per week
* Identifying new industries to contact
* Researching businesses ahead of calling to ensure the calls are tailored to their needs
* To produce and update scripting where necessary to generate optimum results
* Identify new opportunities through referrals
Sales
* To generate new business through telephone sales activities through to face-to-face sale
* Minimum 25% conversion rate from call to sale
* Forecast pipeline daily/weekly and monthly by controlling all call backs and advising wider team of opportunities in progress
* To maintain and maximise existing business potential by investigating additional areas of need for the company's services during all telephone and face to face contact with clients and candidates (upsell and referral)
* To exploit potential business opportunities always including leads and referrals and to promote the services offered by the company
Administration
* To update all relevant information when liaising with clients (updating CRM)
* Utilizing the email function to liaise and communicate with clients and prospects in a professional manner
* Feedback to wider team with any trends appearing within the database
* Complete all relevant office administration in line with company procedures
* Ensure that all company procedures are adhered to in a timely manner
General
* To keep management informed about any developments, trends or issues relating to clients and prospects
* To project a professional image in all aspects of personal presentation
* To assist with ad-hoc projects, campaigns and assignments as required
* To adhere to company policies, systems, procedures, and codes of practice
* To make recommendations to management concerning potential improvements to company procedures and standards
* To perform any other duties as required from time to time by management
Knowledge, Skills & Experience
* Telemarketing experience
* Previous sales experience is essential 2 years minimum
* A proven track record to deliver quality sales
* Ability to deal effectively with people at all levels
* Ability to handle objections from clients and prospects appropriately
* Use initiative to further enhance results of the business
Competency Requirements
Teamwork - Work in partnership, be inclusive and collaborative.
Commercial - Understand the market and what makes us successful.
Decisions - Make choices for the benefit of the business.
Communication - Actively listen and build professional relationships.
Integrity - Care for others, be respected, admired and reliable.
Results - Go above and beyond to improve our business